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Departments » Human Services » Community Services Division
General Information

Our office is located in the Lakeland Center at 504 Lakeland Road, Shawano, WI 54166.

Long Term Care Services - Children
Children’s Long Term Services (CLTS) includes the Children’s Long Term Support Medicaid Waivers. The CLTS waivers are funded through Medicaid. They are known as Medicaid Waivers because the Federal Government “waived” certain regulations so that Medicaid dollars can pay for services in the community. CLTS waivers are available to children and youth under the age of 22 who have a developmental disability, physical disability, or severe emotional disturbance. A child’s eligibility is determined by completion of the State approved WI Children’s Long Term Care Functional Screen.

Case Management – Children
Case Management and service coordination is the provision of service to locate, manage, coordinate and monitor program services, additional services and informal community supports provided to eligible individuals and to assure that services are provided in accordance with program requirements. The Department of Human Services offers case management services to children and adolescents who have an identified serious emotional disturbance, developmental disability, physical disability, or substance abuse issue. This service provides continuous support, service coordination, advocacy and assistance to families who have children whom qualify. Case Managers serve as a central point of contact for the consumer’s services.

The Birth-to-Three Program is a State and Federal mandated program that provides services to children who exhibit at least a 25% delay in one or more major areas of developmental or cognitive functioning. Children must receive services within their natural environment, home or day care, and families must participate in the provision of services.

Children’s Community Options Program (CCOP)
The Children’s Community Options Program provides individual services and supports to families that include a child under the age of 21 with severe disabilities. The program recognizes that meeting the needs of children who have severe disabilities may place hardships on a family's emotional, physical and financial resources. The program can offer, information and help in finding services and maximizing community resources, limited funding to buy needed services and goods that can't be bought through other sources and help in linking families with other families to strengthen natural supports. The CLTS Functional Screen (CLTS FS) establishes eligibility for this program. The Children’s Community Options Program is state-funded and is a program with limited funding. Eligibility does not guarantee a family will receive services. Families are served on a first-come, first-served basis, although priority for services may be given to families in a crisis situation or families who are bringing a child home from an out-of-home placement.

Coordinated Services Team (CST)
This program serves children of all ages that meet functional eligibility criteria and uses the wraparound process to respond to individuals and families with multiple and often serious needs in the least restrictive setting possible. This wraparound process is based on family and community values, is unconditional in its commitment to creatively address needs, and supports community-based options. Each child and family-centered team develops an individualized plan, incorporating the strengths of the child, family, and team members to work toward identified goals. Parents/caregivers are equal partners and have ultimate ownership of their Plan of Care. Children in this program are often involved in multiple systems of care and can still be found eligible/receive other sources of support such as Children’s Waiver, Comprehensive Community Services, school based services and Outpatient Mental Health and Substance Abuse Services in conjunction with CST.

Community Support Program – Adults
Community Support Program (CSP) is a psychosocial rehabilitation program designed to provide coordinated care and treatment of persons with a serious and persistent mental illness, who also suffer from significant functioning impairments in one or more areas of live. Together, with consumers, individual treatment plans are developed identifying areas of need and methods of assisting the consumer reach specific goals. Over fifty percent of CSP services are provided in the community to help individuals lead independent and successful lives.

Comprehensive Community Services (CCS)
This program services individuals across the lifespan who have a mental health and/or substance abuse disorder and are in need of community-based psychosocial rehabilitative services due to a functional impairment that interferes with or limits one or more major life activities. This is a program for individuals who require more than outpatient therapy but less than the services provided by the Community Support Program. A team is formed for each CCS participant including: the participant, service facilitator, mental health professional, substance abuse professional when applicable, service providers, and any other individuals (friends, family, etc.) as identified by the participant for advocacy and support. The team develops a service plan of individualized goals designed to aid the participant in achieving the highest level of independent functioning, stability, and independence to facilitate recovery.

For more information, contact us at 715-526-4700 or email here.
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311 N. Main St., Shawano, WI 54166-8724 • (715) 526-9135
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